Your privacy matters on 8k8o. This policy explains what personal data we collect when you use our platform, how we use it, how we keep it secure, and what your rights are as a player.
A quick summary of the six most important points in this policy before you read the full details.
8k8o collects personal data that is necessary to run your account, process transactions in Philippine Peso, and comply with applicable legal requirements. We do not collect data for its own sake.
All data transmitted between your device and 8k8o is protected by SSL encryption. Whether you are logging in from Manila, Cebu, or anywhere else in the Philippines, your connection is secured.
Your personal information is not sold to third parties for advertising or marketing purposes outside of your use of 8k8o. Data shared with service providers is limited to what is needed to operate the platform.
Only verified service providers who help operate 8k8o — such as payment processors and identity verification partners — may access relevant parts of your data, and only under strict data processing agreements.
As a registered player, you have the right to request a copy of the personal data we hold about you, ask for corrections, or request deletion subject to legal retention requirements. Contact support to exercise these rights.
Identity documents submitted for KYC verification are stored in a secure, access-controlled environment. They are used only for identity verification and compliance purposes and are not shared beyond those uses.
This Privacy Policy applies to all personal data collected and processed by 8k8o through the website at 8k8o.onl and any related platform features, including account registration, deposits, gameplay, withdrawals, and customer support interactions.
"Personal data" refers to any information that identifies you as an individual or that can be used to identify you in combination with other information. This includes your name, date of birth, contact details, payment information, and activity records associated with your account.
By creating an account or using any feature on 8k8o, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described here. This policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, both of which form part of your agreement with 8k8o.
We collect personal data through different touchpoints during your use of the platform . The main categories are:
When you create an account, we collect your full legal name, date of birth, email address, mobile number, and the username and password you choose. This information is required to open and maintain your account.
Before processing your first withdrawal — or when required for compliance — we collect a copy of a valid government-issued photo ID and may request proof of address. Accepted ID types include a Philippine passport, SSS card, driver's licence, or any other nationally recognised identification document.
We record deposit and withdrawal transactions associated with your account, including the amount in Philippine Peso, the payment channel used, and the date and time of each transaction. We do not store full payment credentials such as full bank account numbers on our servers; that information is handled by our payment processing partners.
We collect records of your gameplay sessions, including games played, wagers placed, results, session durations, and any responsible gaming settings you have applied. This data is used to operate your account, resolve disputes, and support responsible gaming tools.
When you access 8k8o, we automatically collect certain technical information including your IP address, browser type, operating system, device type, and session timestamps. This data helps us maintain platform security, detect unusual activity, and improve performance.
If you contact our support team, we retain records of those communications — including chat logs, emails, and any attachments you send — for quality assurance, dispute resolution, and compliance purposes.
| Data Category | Examples | Why We Collect It |
|---|---|---|
| Registration Data | Name, email, mobile, date of birth | Account creation and identity |
| KYC Data | Government ID, proof of address | Verify age and identity before withdrawal |
| Financial Data | Transaction amounts in PHP, channel used | Process deposits and withdrawals |
| Gameplay Data | Games played, bets, session length | Operate account, responsible gaming tools |
| Technical Data | IP address, browser, device type | Security, fraud prevention, performance |
| Communications Data | Support chat, emails | Dispute resolution, quality assurance |
8k8o uses your personal data for the following purposes:
We do not use your personal data for automated decision-making that produces significant legal effects on you without human review. Gameplay outcomes are determined by certified random number generators and live game mechanics, not by profiling of your personal data.
8k8o processes your personal data on the following legal grounds:
Where we rely on your consent, you have the right to withdraw that consent at any time by contacting our support team. Withdrawal of consent may affect your ability to use certain features of the platform.
8k8o does not sell your personal data. We share data only in the following limited circumstances:
We work with third-party service providers who help operate the platform — including payment processors, identity verification partners, and technical infrastructure providers. These providers access only the data they need to perform their specific function and are bound by data processing agreements that prohibit them from using your data for any other purpose.
We may disclose your personal data if required to do so by applicable law, a court order, or a request from a competent authority. In such cases, we will disclose only the minimum information necessary to comply with the requirement.
We may share data when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of 8k8o, our players, or others — for example, in the investigation of fraud or prohibited conduct on the platform.
8k8o applies a combination of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
While we take these measures seriously, no online platform can guarantee absolute security. If you suspect that your account has been accessed without your permission, please contact our support team immediately and change your password. You can also enable OTP verification for additional protection from your account security settings.
We retain your personal data for as long as your account is active and for a defined period after account closure, as required to meet our legal and compliance obligations.
Transaction records and KYC documents are retained for the minimum period required under applicable financial and gaming regulations. Gameplay session data is retained for dispute resolution purposes and then archived or deleted in line with our internal data lifecycle policy.
When retention is no longer required, data is deleted or anonymised in a secure manner. If you request account closure, your personal data will be handled in accordance with the retention schedule, meaning some records may be retained for a period after your account is closed even if your account access has been removed.
8k8o uses cookies and similar technologies to operate the platform, maintain your login session, and understand how players use the site so we can improve it.
These are required for the platform to function. They include session cookies that keep you logged in while you navigate the site and security cookies that help protect your account. These cannot be disabled without affecting platform functionality.
We use analytics tools to understand aggregated usage patterns — such as which pages are most visited and how players navigate through the game lobby. This data is used in aggregate and is not tied to individual player identities for marketing purposes.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the platform performs. Instructions for managing cookies are available in the help documentation of your browser.
As a player on 8k8o, you have the following rights in relation to your personal data:
To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe and may ask you to verify your identity before processing the request.
8k8o is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If during our verification process or at any other point we determine that a player is under 21, the account will be suspended immediately, any deposits will be returned where possible, and the associated personal data will be handled in accordance with our data retention obligations.
If you believe someone under 21 has registered on the platform, please contact our support team at [email protected] so we can investigate promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.
For material changes that significantly affect how we handle your personal data, we will make reasonable efforts to notify registered players through available communication channels before the changes take effect. Continued use of 8k8o after an updated policy is published constitutes acceptance of the revised terms.
If you have any questions about this Privacy Policy, how your personal data is handled, or if you want to exercise any of your data rights, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
Email: [email protected]
For questions about responsible gaming tools, self-exclusion, or deposit limit settings, visit the Responsible Gaming page. For general platform questions, check the FAQ page or browse the Game Lobby.